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Known issue - creating EBSCO ebook account for downloads - FAQ instructions updated

by Cindy Harper on 2018-10-26T09:39:00-04:00 | Comments

01/10/19 - The problem continues.  The FAQ now asks yuo to email charper@vts.edu to create your EBSCOhost account.

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12/18/2018 - Please report any problems to us. We cautiously believe this might be corrected, but it was intermittent.

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11/13/18 -  The vendor tells us this problem has been corrected, but we saw it happen yet again today.

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A problem was reported with creating EBSCO ebook accounts for downloading.  Please see  Cindy Harper and she can create your password for you.  We have reported the problem to our vendors, and learned some "tricks", but it still appears to occur in some circumstances.  It was first reported 10/23/2018 at VTS, but has also been reported by other EBSCO users.

 

Cindy Harper
charper@vts.edu
703-461-1794

 


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