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EBSCO downtime has been resolved, Proquest completed maintenance Saturday Jun 27

by Cindy Harper on 2020-06-23T15:55:00-04:00 | Comments

ProQuest Ebook Central will be unavailable on:

Saturday, June 27, 2020, 12:00 pm EDT to Saturday, June 27, 3:00 pm EDT

for scheduled maintenance,

 

This is unrelated to the recent downtime for EBSCO services, which is now resolved.

 

 

 

 

Wednesday AM 6/24/2020 - EBSCO reports that the problem has been repaired. Our tests confirm that. Please let us know if problems continue.

-------------------------
Hi everyone,
I apologize for the disruption in service yesterday and appreciate your patience. During an upgrade to the latest version of cloud hosting software we encountered a problem that impacted network controllers. We have identified the root cause and are working with partners to ensure this doesn’t happen in future upgrades.
A message will go out to all customers shortly to explain the situation.  In the meantime, please let me know if you have further questions or need additional information.

Regards,
Leslie
---
Leslie Sierra, MSLIS
Director, Product Engagement
EBSCO Information Services

------------------------------------

3:40PM Tuesday - EBSCO ebooks, and probably all Ebscohost services, ATLA too, are down now because of problems related to maintenance.

 

 

Apologies for the lack of advance notice.

 

Please contact charper@vts.edu for questions.

 

EBSCO Details:

Service Issue Reported – EBSCOhost Research Databases, EBSCO Discovery Service, EBSCOadmin

 

New incident: Investigating

 

EBSCO Customer Support has received reports of issues with EBSCOhost Research Databases, EBSCO Discovery Service, and EBSCOadmin. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

 

Time posted

 

Jun 23, 15:55 UTC

 

Components affected

 

 

Degraded Performance

EBSCOhost Research Databases

 

Degraded Performance

EBSCO Discovery Service

 

Degraded Performance

EBSCOadmin

 

 
 
 
 
 

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